Help & Support

GuardSphere Support

Need help with GuardSphere? We support schools, families, and organizations using GuardSphere to monitor, filter, and secure web activity on managed devices.

Contact Support

For setup help, questions, bug reports, or policy-related support, contact us by email.

Common Support Topics

  • • Installing the GuardSphere Chrome extension
  • • Connecting a managed device
  • • Understanding website blocking
  • • Policy setup, schedules, and filtering rules
  • • Device monitoring and activity reports
  • • Reporting an incorrect website block

Chrome Extension Support

If you are using the GuardSphere Chrome extension and believe a website was blocked incorrectly, please contact your organization administrator or email GuardSphere support with the website URL, the device name, and the approximate time of the block.

We aim to respond to support requests as quickly as possible.